你的官網,為什麼沒帶來客人?Why isn't your website bringing in customers?
免費領:你這行的 7 項檢查清單Free: the 7-point checklist for your kind of business
你是哪一種生意?What kind of business do you run?
技術廠商、買賣業Technology manufacturers and traders有產品型錄You have a product catalog
這份檢查清單裡的 7 件事The 7 points in this checklist
- 規格是文字,不是圖片Write specs as text, not images
- 一句話講清楚:你是誰、賣什麼、賣給誰Say in one sentence who you are, what you sell and to whom
- 規格排成表格,型號才比得出來Put specs in tables so models can be compared
- 認證寫出編號,讓人查得到Give certificate numbers so people can check them
- 外面有人提到你Get mentioned elsewhere
- 買家要問的,先寫好答案Answer buyers' questions before they ask
- 案例和數字,都有出處Give sources for your case studies and figures
自有品牌電商Own-brand online stores在官網、蝦皮、momo 賣東西You sell on your own site, Shopee or momo
這份檢查清單裡的 7 件事The 7 points in this checklist
- 尺寸、材質、用途,用文字寫出來Write size, material and use as text
- 價格、庫存、評價,讓 Google 看得懂Make price, stock and reviews readable to Google
- 開 Google 免費商品刊登Turn on Google's free product listings
- 評價放在商品頁上Put reviews on your product pages
- 運費和到貨時間,結帳前就講State shipping costs and delivery times before checkout
- 退換貨、付款寫清楚,不要逼人註冊Spell out returns and payment, and don't force sign-up
- 客人名單留在自己手上Keep your customer list in your own hands
服務業Service businesses顧問、設計、工程、會計等Consulting, design, engineering, accounting and similar
這份檢查清單裡的 7 件事The 7 points in this checklist
- 一句話講清楚:做什麼、給誰、服務哪裡Say in one sentence what you do, for whom, and where
- 每項服務各寫一頁Give each service its own page
- 寫出你怎麼收費Say how you charge
- 流程和交付,寫清楚Spell out your process and what clients get
- 案例要有數字,數字要有出處Put numbers in your case studies, with sources
- 顧好 Google 商家和評價Look after your Google Business Profile and reviews
- 外面有人提到你Get mentioned elsewhere
在地店家Local shops餐廳、美髮、補習班、民宿等Restaurants, hair salons, cram schools, guesthouses and similar
這份檢查清單裡的 7 件事The 7 points in this checklist
- Google 商家資料填完整Fill in your Google Business Profile completely
- 營業時間永遠是對的,連假也要改Keep your opening hours right, holidays included
- 寫上客人會搜的字Use the words customers search for
- 開口請客人留評價,但不能送東西換Ask customers for reviews, but don't give anything in return
- 每則評價都回,負評也要回Reply to every review, bad ones too
- 菜單、價格、怎麼預約,用文字寫出來Write your menu, prices and how to book as text
- 外面有人提到你Get mentioned elsewhere